Career Paths Available at Garber Automotive

 

Variable Operations:

Vehicle Sales:

  • Learn and practice organizational values
  • Contribute to a positive work environment
  • Demonstrate professional personal behavior
  • Maintain effective business development
  • Maintain effective owner follow-up systems
  • Understand and utilize the tools of selling
  • Become a customer satisfaction fanatic
  • Generate and maximize unit sales

 

Finance and Insurance Management:

  • Maintain knowledge of finance and insurance
  • Work and communicate with management and sales consultants
  • Maintain successful F&I operation

 

New and Used Vehicle Sales Manager:

  • Create world-class employee satisfaction
  • Create world-class customer satisfaction
  • Build, train, and maintain a quality sales force
  • Forecast unit sales and gross profit
  • Maintain and control inventory
  • Ensure effective owner follow-up procedures
  • Be knowledgeable about used car values
  • Monitor and track key indicators to maintain a highly efficient sales department
  • Understand and maintain an effective marketing plan

 

Fixed Operations:

ASM/Parts Counter:

  • Learn and practice organizational values
  • Greet customer promptly and courteously
  • Maintain a professional attitude and appearance
  • Contribute to a positive work environment
  • Maintain product and warranty knowledge
  • Maintain shop cleanliness and maintenance
  • Assist in expense control effort
  • Maintain an accurate inventory
  • Help assure customer satisfaction
  • Create positive factory relations

 

Shop Foreman/Assistant Parts Manager:

  • Recruit, train, and develop a world-class service organization
  • Monitor and track key indicators to maintain a highly efficient and profitable department
  • Maintain effective inventory control systems i.e.: parts and service
  • Develop world-class customer satisfaction

 

Service/Body Shop Manager:

  • Create world-class employee satisfaction
  • Create world-class customer satisfaction
  • Maintain highest possible standards of workmanship
  • Build, train and maintain a quality service organization
  • Establish and maintain an organized up-to-date customer follow-up and record system
  • Forecast department
  • Generate and maximize labor and parts sales based on true customer needs
  • Maintain knowledge of product and warranty
  • Monitor and track key indicators to maintain a highly efficient and profitable department

 

Administrative:

Office Manager: 1-2 Years

  • Learn and practice organizational values
  • Supervise administrative and clerical staff within scope of dealership’s sales, financial, and customer relations objectives
  • Build, train, and maintain a quality administrative staff
  • Acquire and maintain adequate knowledge of accounting procedures
  • Organize and plan office, administrative, and financial operations
  • Control accounting, general ledger, and financial report functions
  • Support and maintain dealership data processing systems

 

Central Office Manager: 1-2 Years

  • Build, train, and maintain a quality administrative staff
  • Acquire and maintain an adequate knowledge of accounting and financial
  • management principles (Chart of Accounts)
  • Review and monitor expenses and profit margins in all areas of the business on a regular basis and provide timely feedback to general and departmental management regarding potential improvements
  • Maintain personnel and payroll records adequate to support management information needs as well as state and federal legal requirements
  • Maintain an adequate system of internal accounting controls
  • Develop a cross training curriculum for the purpose of employee satisfaction, loss or absence of personnel, and employee development
  • Understand, maintain, and train personnel on dealership computer systems
  • Ensure that all practices take into account employee and customer satisfaction

 

Assistant Controller: 2+ Years

  • Acquire and maintain adequate knowledge of accounting and financial management principles
  • Provide timely accurate financial information to management
  • Review and monitor expenses and profit margins in all areas of the business on a regular basis and provide timely feedback to general and departmental management regarding potential improvements
  • Oversee the supervision of the day-to-day activities of the clerical staff office operations, and computer systems administration through the recruiting, hiring, training, and development of highly effective office managers
  • Maintain personnel and payroll records adequate to support management information needs as well as state and federal legal requirements
  • Provide financial impact assessments to general manager prior to finalization of significant business decisions
  • Coordinate preparation of an annual financial forecast and periodic reviews and comparisons to actual thereafter
  • Establish and maintain an adequate system of internal accounting controls for the business
  • Monitor compliance with legal and regulatory requirements and coordinate any required communications involving legal or regulatory issues
  • Ensure dealership’s “Customer Satisfaction” objectives are considered in our plan for office administration and management
  • Oversee administration of insurance plans for employee health, life and disability, and company casualty and liability and workers compensation insurance.

 

General Manager Cross Training: 1-2 Years

  • Qualified candidate would round out their development by being exposed to areas of the dealership previously unexplored.

 

General Manager Key Job Elements:

  • Develop world-class employee satisfaction
  • Develop world-class customer satisfaction
  • Develop people
  • Maintain positive factory relations
  • Demonstrate leadership through planning, organizing, controlling, and follow-up
  • Generate return on investment