Career Paths Available at Gateway Financial Services

 

Customer Service:

  • Have the skills to answer the incoming calls in a timely manner and assist the customer in making payments.
  • Have the knowledge to both process incoming / outgoing mail for all departments
  • Properly use the telephone, answering with the headset, putting calls on hald, and transferring calls without them being lost

 

Account Services Associate:

  • Handling accounts within a specific customer base, making daily phone contact for payment of past due balances
  • Resolve delinquent accounts within company guidelines
  • Maintain accurate records with the collections system

 

Credit Analyst:

  • Build, maintain and leverage relationships with all key dealer personnel
  • Underwrite loans according to GFS guidelines
  • Follow up on all approvals with assigned dealers

 

Sales Representative:

  • Car / Home office based
  • Prospect potential franchise and independent dealer partners within assigned territory
  • Develop strong relationships with existing dealer partners
  • Underwrite loans according to GFS guidelines in the field or on the buying desk by rotation
  • Meet with all assigned dealers frequently, as needed or at least once a month

 

Funding Analyst:

  • Calculate customer budget to determine loan affordability
  • Review and evaluate all loan paperwork for necessary signatures, dates, etc for legal compliance
  • Communicate daily with dealerships and customers regarding the status of their pending loans
  • Rehash loans with dealerships to negotiate resolutions to funding errors